We developed these reports to provide personalized insights on your energy usage and provide you with guidance on finding the best Efficiency Nova Scotia programs to meet your home’s needs.

If you select an appliance, you may see recommendations related to that appliance. This is because our recommendations suggest items based on your interests and needs, which may include products you already own for several reasons. We may recommend complementary products that enhance your existing items, and items beneficial to have in multiples. Your purchase history may prompt suggestions for replacements, and we also highlight popular or trending items in your favorite categories. We strive to improve your experience and appreciate your feedback to refine our recommendations. 

Your home was not selected to be part of Efficiency Insights at the moment; however, we  plan to revise our participant list again early next year, and you may be included to receive reports at that time.

Efficiency Insights is a new feature that compares your energy usage to similar homes in Nova Scotia. You can find Efficiency Insights when you log in to MyEnergy Insights through your Nova Scotia Power online account (MyAccount) and click on Energy Insights. The Efficiency Insights tab will be displayed in the second menu. These insights will help you to better understand your energy usage and offer personalized energy efficiency tips to help you reduce costs.

In addition to receiving Nova Scotia Power’s MyEnergy Insights notifications, such as billing period summary reports and high usage alerts, you will also receive an Efficiency Insights report from Efficiency Nova Scotia . The report will help you see how you compare to similar homes in your area. Your report will be provided by mail. If you are signed up with Nova Scotia Power’s My account, you will also receive your report via email. Through this report, you will also gain access to personalized energy savings offers from Efficiency Nova Scotia.

You will receive up to six printed reports. If you are signed up with Nova Scotia Powers’ My Account, you will also receive reports via e-mail three days after you receive your billing period summary from Nova Scotia Power. Two of your paper reports will include seasonal information to give you even more insights before the heating and cooling months.

Electrically efficient homes are the highest performing homes in Nova Scotia, ranking within the top 30% in terms of electrical efficiency compared to similar less-efficient homes in the province.

You may access the tools available in your Efficiency Insights report at any time through MyEnergy Insights in your Nova Scotia Power online account.

• Navigate to the ‘Energy Insights’ tab and click on ‘Efficiency Insights’ for an in depth look at your energy use and your similar home comparison.
• Click on the ‘My Recommendations’ tab located next to ‘Energy Insights’ to review tailored energy efficiency tips to help you save money by using energy more efficiently.

From there, you can gain a more in depth look at your similar home comparison information, update or complete your home survey to make your future reports more accurate, and review My Recommendations which are tailored energy efficiency tips that pertain to your personal energy use.

We determine what homes are like yours using several factors including square footage, the home heating type and the postal code.

The data displayed in MyEnergy Insights uses measurements from your smart meter to determine your energy use. It’s estimated to be 80-90% accurate for most customers. To improve the accuracy of your energy use, we encourage you complete your home survey. This is found in the main menu of MyEnergy Insights, click on “Survey”, and answer a few questions about your home to complete this step.

A kilowatt-hour (kWh) is a universal unit of measure for electricity use. One 100-watt incandescent light bulb left on for 10 hours consumes one kWh of electricity (100 watts x 10 hours = 1,000 watt-hours = 1 kWh).

No. These reports are for your use alone. All the comparison information is compiled anonymously to create your report. Your personal information and home characteristics are not shared with others.

Please Update your Home Profile or Opt-out through your self-serve options by visiting your MyEnergy Insights profile and navigating to “Settings and Preferences” in the top-right corner of the page. Opt-out for emails is available online, Opt-outs for your paper reports will require you to call an Efficiency Nova Scotia representative toll-free 1-877-999-6035.

The dollar amounts you see in the similar home comparison graph do not include taxes, fixed charges, rebates or credits. This is why they may differ from the dollar amounts you see on your power bill.

No, the similar homes comparison does not reveal your specific electricity usage to your neighbors, nor is your personal information being shared with your neighbors. Personal information collected and used for this service was done per the Efficiency Nova Scotia’s Privacy Policy.

For more information on our privacy policy, visit:  https://www.efficiencyns.ca/privacy-policy/

If you wish to opt-out of Efficiency Insights, you can do so through the self-serve options by visiting your MyEnergy Insights profile and navigating to “Settings and Preferences” in the top-right corner of the page. If you are unable to do so, you can call an Efficiency Nova Scotia representative toll-free at 1-877-999-6035.