Heat pumps are an amazing way to make your home more comfortable and energy efficient all year long.

We've put together a few simple maintenance tips to help you get the most out of your system:

1. Book annual service appointments to keep your heat pump in tip-top shape.

2. Keep your outdoor unit free of leaves, bushes, snow and other obstructions—including ice build-up during colder months. Ensure that there's at least 2 feet of clearance around your unit. This includes the side of the house, fences, walls and brush.

3. Clean the filters in the indoor component of your heat pump every 1-3 months.

4. Consult your heat pump manual for other essential maintenance advice.

If your heat pump isn't working quite right, fear not! Troubleshooting is a breeze. Here’s what to do:

• First, check for a blown fuse or breaker. Even a short power outage in your area might mean your heat pump needs a quick restart.

• If you have a timer on your remote control, make sure it hasn't been turned on accidentally.

• Verify your heat pump is set to the right mode. Avoid auto mode as the unit can switch back and forth from heating to cooling. If it doesn't respond to mode changes, turn it off, wait 30 seconds, and restart. Remember, mode changes can take up to 15 minutes, so patience is key.

• Many units will display an error code if a malfunction occurs which can assist your service provider.

• Check if the outside unit is running. If not, it’s time to call a heating, air conditioning (HVAC) technician for help.

A gentle hum or buzz from your heat pump’s outdoor unit is perfectly normal. However, if you hear squeaking or grinding noises from the inside or outside unit, it’s best to call a technician for assistance. We're thrilled to share the benefits of heat pumps with you. If you're unsure about any maintenance tasks, or if your heat pump requires repairs, it's always best to consult a professional. Browse our Efficiency Preferred Partners directory to find a certified HVAC technician in your area. Happy heating and cooling!